WHAT INFORMATION ABOUT ME IS COLLECTED AND STORED?
We collect two basic types of information from you in conjunction with your use of the Website: personally identifiable information (“PII”) and non-personally identifiable information. Personally identifiable information is any information that can individually identify you and includes your name and contact information, such as your e-mail address, telephone number, or postal address. Non-personally identifiable information includes information that does not personally identify you, but it may be linkable to you. Examples of non-personally identifiable information include device identifiers, IP addresses, demographic information and general location information. If non-personally identifiable information is directly linked to personally identifiable information, it will be considered personally identifiable information while it is linked. Aggregate and de-identified information is not considered personally identifiable information.
PERSONALLY IDENTIFIABLE INFORMATION
As a general matter, you can browse the Website without submitting your personally identifiable information to us. However, there are a number of circumstances in which you may supply us with your personally identifiable information. The following lists the most common ways in which we may collect your personally identifiable information.
– Purchasing something from our store
– Requests for information or other assistance, inquiries and other communications to us
– Participation in surveys, special events and promotions
– Sign up to receive e-mail newsletters or email alerts from us
– Participation on social media accounts involving Company, our Website and our brands
– Any other place on the Website where you knowingly volunteer personally identifiable information
COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION FROM OR THROUGH SOCIAL MEDIA PORTAL
When you interact with any California Juice Co.™ property page or account on a social media platform, such as Facebook, Twitter, Google+, or LinkedIn, we may collect the personally identifiable information that you make available to us on that page or account including your account ID or “handle.” However, we will comply with the privacy policies of the corresponding social media platform and we will only collect and store such personally identifiable information that we are permitted to collect by these social media platforms. If you choose to link to or access the Website with or through a social networking service, California Juice Co.™ and that service may share certain information about you and your activities. With your consent, we also may share information about your activities, including what you view on the Website, with that social network’s users.
NON-PERSONALLY IDENTIFIABLE INFORMATION
In addition, when you interact with the Website, we may collect certain information that does not identify you individually and our servers may automatically keep an activity log of your use of our Website (“non-personally identifiable information” or “non-PII”). Generally, we collect and store the following categories of non-personally identifiable information:
– Demographic data such as age, gender, and five digit zip code as part of collecting personally identifiable information.
– Device information about your computer, mobile device, or other device that you use to access the Website. This information may include IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information.
– Usage information about your use of the Website. This information includes, among other things, a history of the pages you view. We use this information to provide you a more customized experience on the Sites.
– Additional “traffic data” such as time of access, date of access, software crash reports, session identification number, access times, and referring website addresses.
– Aggregate data regarding the use of the Website.
COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION AND NON-PERSONALLY IDENTIFIABLE INFORMATION THROUGH SURVEYS
Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to disable or reject cookies. If you delete your cookies or if you set your web browser to decline cookies, some features of the Website may not work or may not work as designed. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.
We may also use web beacons or flash cookies. A web beacon or flash cookie (also known as “action tags”, “tracer tags”, or “single-pixel gifs”) is an invisible graphic on a web page that is programmed to collect non-personally identifiable information about your use of a given website. We do not share or provide personally identifiable information we may collect through such web beacons, such as names, e-mail addresses and phone numbers without your express permission.
They may collect information about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based advertising or other targeted content. These partners do not have access to or use your name, address, e-mail address, telephone number or other personally identifiable information from us, without your consent. They may, however, use persistent identifiers to anonymously track your Internet usage across other websites in their networks beyond the Website. Such third parties may, with sufficient data from other sources, be able to personally identify you, unknown to us. To learn more about the use of this information or to choose not to have this information used by our third-party advertising partners by opting out please visit the Network Advertising Initiative by clicking http://www.networkadvertising.org/managing/opt_out.asp.
IS PERSONAL INFORMATION COLLECTED FROM CHILDREN?
The Website is not intended for children under 18 years of age. Unless otherwise disclosed during collection and with parent or guardian consent, California Juice Co.™ does not knowingly collect personal information from children under 18 years of age. If you are under 18 years of age, do not provide personal information to California Juice Co.™ without providing us with consent from your parents. If California Juice Co.™ discovers that a child under the age of 18 has provided California Juice Co.™ with personal information and we do not have parental consent, California Juice Co.™ will immediately delete that child’s information from the Website. If you believe that company has been provided with the personal information of a child under the age of 18 without parental consent, please notify us immediately at firstname.lastname@example.org. We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 18 years of age.
HOW DO WE USE YOUR INFORMATION?
We use the information we learn from you to help us personalize and continually improve your experience on the Website. We may use your personally and non-personally identifiable information in the following ways:
We may use the information to:
– Improve our products, our site, and how we operate our business
– Provide you with services, content, products, or other information you request;
– Communicate with you about your account or transactions with us and send you information about features and enhancements on or to our Website;
– Communicate with you about changes to our policies;
– Personalize content and experiences on our Website, including providing you recommendations based on your preferences;
– Administer surveys;
– Send you offers and promotions for our products and services, or special events – Optimize or improve our services, products, and operations;
– Detect, investigate, and prevent activities that may violate our policies or be illegal; and
– Perform statistical, demographic, and marketing analyses of users of the Website.
COMBINATION OF YOUR INFORMATION
We may use the information from one portion of the Website on other portions of Website or in our network of Websites, all of which are owned and operated by California Juice Co.™, and we may combine information gathered from multiple portions of the Website into a single user record. We may also use and/or combine information that we collect off-line or we collect or receive from third party sources to enhance, expand, and check the accuracy of your customer records. If we combine information collected from the Website with information subject to additional restrictions on use or disclosure, such as information protected under the Health Insurance Portability and Accountability Act, as amended, including implementing regulations (collectively, “HIPAA”) we will apply the more restrictive rules to the combined information.
WHO DO WE PROVIDE YOUR INFORMATION TO?
We have third party agents, subsidiaries, affiliates and partners that perform functions on our behalf, such as hosting, content syndication, content management tools, social media integration, marketing, analytics, billing, storage, shipping, fulfilment, distribution, customer service, and fraud protection. These entities may have access to the personally identifiable information needed to perform their functions. If such access is required, the third parties will be contractually obligated to maintain the confidentiality and security of that personally identifiable information.
BUSINESS PARTNERS AND THIRD PARTIES
California Juice Co.™ LLC
718 State Street Unit B
Santa Barbara, CA 93101
LAW ENFORCEMENT, LEGAL PROCESS, AND EMERGENCY SITUATIONS
We also may use or disclose personally identifiable information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Website; (b) protect and defend our rights or property, the Website or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the Website or the public.
USE OF NON-PERSONALLY IDENTIFIABLE INFORMATION
We may disclose or share non-personally identifiable information in any other manner that we deem appropriate or necessary. Among other things, we will disclose non-personally identifiable information to third parties to help us determine how people use parts of the Website and who our users are so we can improve our Website. We will also disclose non-personally identifiable information to our partners and other third parties about how our users collectively use the Website.
WHAT STEPS ARE TAKEN TO KEEP PERSONALLY IDENTIFIABLE INFORMATION SECURE?
We are concerned about ensuring the security of your personally identifiable information and take reasonable security measures to protect such information. Please understand, however, that while we try our best to safeguard your personally identifiable information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. You need to help protect the privacy of your own information. You must take precautions to protect the security of any personally identifiable information that you may transmit over any home networks, wireless routers, wireless (WiFi) networks or similar devices by using encryption and other techniques to prevent unauthorized persons from intercepting or receiving any of your personally identifiable information. You are responsible for the security of your information when using unencrypted, open access or otherwise unsecured networks.
If you provide us with your credit card information during the payment process, we send it to our PCI-DSS compliant payment gateway for processing using SSL encryption technology. Your credit card information is never stored for use beyond your current transaction. All direct payment gateways comply with the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and our payment processors and service providers.
HOW LONG DO WE KEEP PERSONALLY IDENTIFIABLE INFORMATION?
The time period for which we keep information varies according to what the information is used for. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.
WHAT HAPPENS WHEN I LINK TO OR FROM ANOTHER WEBSITE?
NOTICE TO NON-US USERS
ACCESSING AND CORRECTING YOUR INFORMATIONYou may send an email to email@example.com to request the correction or deletion any personally identifiable information that you have provided to us. Be advised that we may not be able to delete your personally identifiable information without also deleting your user account. You will not be permitted to examine the personally identifiable information of any other person or entity and may be required to provide us with personally identifiable information to verify your identity prior to accessing any records containing information about you. We may not accommodate a request to change or delete personally identifiable information if we believe doing so would violate any law or legal requirement, or cause the information to be incorrect.
YOUR CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83 permits customers of California Juice Co.™ who are California residents to request certain information regarding its disclosure of their personally identifiable information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to firstname.lastname@example.org specifying that you seek your “California Customer Choice Notice.” Please allow thirty days for a response.
For questions or more information contact our customer service team at email@example.com or by mail at:
California Juice Co.™
718 State Street Unit B
Santa Barbara, CA 93101